Privacy policy

At Oakmer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Device and website usage information

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Provide customer support
  • Process payments and refunds
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Comply with applicable legal requirements

Payment Information

Payments are processed through secure third-party payment providers. Oakmer does not directly store complete payment card information on its own systems.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better shopping experience.

You can adjust your browser settings to manage or disable cookies, although some website features may not function properly as a result.

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including payment processors, shipping providers, technology providers, and customer support services.

We do not sell your personal information for monetary gain.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Oakmer
54 Hill St
London W1J 5LS
United Kingdom

Email: support@oakmer.com
Phone: +44 20 7641 3877