Shipping policy

At Oakmer, we aim to process and deliver your order as efficiently as possible.

Order Processing

Orders are generally processed within 1–2 business days after your order has been successfully placed.

Once your order has been processed and shipped, you will receive tracking information when available.

Shipping & Transit Time

After processing, orders generally take approximately 3–5 business days to arrive.

Please note that shipping times are estimates and may vary depending on the destination, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Estimated Timeline

  • Order processing: 1–2 business days
  • Shipping/transit: 3–5 business days

Tracking

When tracking information is available, it will be provided to you by email. You can use the tracking information to follow the progress of your shipment.

Delays

While we work with our shipping partners to ensure timely delivery, Oakmer cannot guarantee delivery dates when delays occur due to circumstances beyond our control.

If your order appears to be delayed, please contact us at support@oakmer.com and we will do our best to assist you.

Contact

Oakmer
54 Hill St
London W1J 5LS
United Kingdom

Email: support@oakmer.com
Phone: +44 20 7641 3877

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)