Terms of service

Welcome to Oakmer. By accessing or using our website, you agree to be bound by these Terms of Service.

General Conditions

You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws or regulations.

Oakmer reserves the right to refuse service, cancel orders, or restrict access to our website when necessary to protect our business, customers, or website.

Products & Pricing

We make reasonable efforts to ensure that product descriptions, images, availability, and prices are accurate. However, occasional errors may occur.

We reserve the right to correct errors and update product information or pricing at any time.

Orders

When you place an order, you agree to provide accurate and complete information.

We reserve the right to cancel or refuse an order in certain circumstances, including suspected fraudulent activity, incorrect pricing, or product availability issues.

Shipping

Orders generally require 1–2 business days for processing and 3–5 business days for shipping/transit.

Delivery times are estimates and may vary depending on circumstances outside our control.

Returns & Refunds

Eligible products may be returned within 30 days of delivery in accordance with our Refund & Return Policy.

Approved refunds are generally processed within 10 business days after the returned item has been received and reviewed.

Intellectual Property

All content on the Oakmer website, including text, graphics, logos, images, product descriptions, and other materials, is protected by applicable intellectual property laws and may not be reproduced without permission.

Limitation of Liability

To the extent permitted by applicable law, Oakmer shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Oakmer
54 Hill St
London W1J 5LS
United Kingdom

Email: support@oakmer.com
Phone: +44 20 7641 3877

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)